ORDER PROCESSING, DELIVERY AND SHIPPING CHARGES

Orders placed before 12:00 p.m. PST Monday through Friday will take 3-5 days to process prior to shipping, excluding major holidays.

Orders placed on Saturday, Sunday and major holidays will begin to process 3-5 days on the next business day.

Standard Shipping: $5.95 Flat rate shipping for 7-10 days in the Contiguous US

2nd Day Shipping: $14.95 Flat rate shipping for 2nd day shipping in the Contiguous US

Orders to Alaska or Hawaii can only be shipped 2nd day Air: $20.00

We are not able to ship to P.O. Boxes or APO/FPO addresses.

 

INTERNATIONAL SHIPPING

For orders outside of the U.S.A, you're responsible for assuring the product can be lawfully imported to the destination. Please note that we are not able to ship to PO boxes or APO/FPO addresses.

 

Shipping Rate: small item $19 - bigger item $35.

 

The recipient is the importer of record and must comply with all laws and regulations of the destination. Orders shipped outside of the United States may be subject to import taxes, customs duties and fees levied by the destination country. The recipient of an international shipment may be subject to such import taxes, customs duties and fees, which are levied once a shipment reaches the recipient's country. Additional charges for customs clearance must be fulfilled by the recipient; we have no control over these charges, nor can we predict what they may be.

 

Customs policies vary widely; you should contact your local customs office for more information. When customs clearance procedures are required, it can cause delays beyond our original delivery estimates.

 

Any undeliverable USPS and/or international shipping partner packages will be cancelled and refunded once received and processed at our fulfillment center. If customs fees and charges are refused at the time of delivery, your order will be returned, and you will not receive a refund for shipment costs.

 

RETURN POLICY

If you are not completely satisfied with the item(s) you have purchase from rivalworld.com, you may return your product(s) within 30 days of the date it was delivered and receive a refund, unless noted in our return policy exceptions*. All returns must be accompanied by the receipt and all original packaging.

All sales are final on cosmetics unless damaged during transit.

Shipping costs are non-refundable.



*RETURN POLICY EXCEPTIONS

Gretchen Christine Collection 70% OFF SALE: No return and no refund on the discounted Gretchen Christine Collection. All sales are final.